Logan
Youth Program Coordinator JoDene Kern reports on her customer. “Logan began receiving Man-Tra-Con services in February 2025. He had been enrolled in the Cooperative Career & Technical Education (CCTE) program at Marion High School. The CCTE program, which allows a senior student to attend school for a 1/2 day and be employed for a 1/2 day, referred Logan to Man-Tra-Con for job search assistance,” JoDene explains.
“Logan was interested in a career in customer service. Logan’s only work experience at the time had been a part-time job as a bus boy. Without any customer service work experience or a high school diploma, Logan had several barriers to overcome before he could reach his career goal,” JoDene adds.
“Logan’s plan was to work in an office setting to gain customer service experience for his resume. He enrolled in our Work Experience Program (WEP) and began working as a Resource Room Assistant at the American Job Center in Marion while attending high school. Logan excelled in his role at the American Job Center, gaining strong customer service skills and effectively assisting visitors. He received the highest rating he could receive on his first review for WEP,” Jo Dene reports.
“Logan did such a great job as a Resource Room Assistant that when a Follow-up Specialist position opened up at Man-Tra-Con, he applied and was hired as a WEP participant. After his graduation in May 2025, Logan was hired on full-time at Man-Tra-Con, where he is currently working as a Follow-up Specialist, contacting former customers to see how they are doing and if they need additional assistance. In addition, Logan travels to Man-Tra-Con’s auxliliary offices to assist customers as needed,” JoDene adds.
Logan loves his job at Man-Tra-Con and is always eager to help with any project that comes his way.
“Man-Tra-Con Corporation has greatly impacted my career’s trajectory. They have opened my eyes to the public service field and the immense support we bring to the community on a daily basis. It is massive honor to be a part of this remarkable organization,” Logan says.